Package terms & conditions for all packages

Legal Information

  

  • All  investigations are for 18 years of age or older unless specified
    • You must present a valid ID at each investigation
  • All dates are subject to change
    • If the event date changes
      • You can transfer your package to the new date
      • You can transfer your balance to another event
  • If there aren't  enough attendees
    • The investigation will be rescheduled
      • You can transfer your package to the new date
      • You can transfer  your balance to another event
  • If a location closes
    • You can transfer your balance to another event
    • Receive a full refund, excluding service fees, taxes, and event protection insurance
      • The event  manager does not receive these fees, therefore, we cannot refund them
      • Once we have received the refund from the location, it will be sent to you, the purchaser
  • Each attendee is responsible for their own transportation to and from the event(s)
  • Souvenirs, gas, meals, snacks, drinks, etc. are not included unless specified
  • Alcohol and drugs are not permitted
  • Smoking is in designated areas only, the location manager/host will specify the      location(s)
  • Weapons are not allowed
  • It is your responsibility to keep your contact information updated with the event manager
  • It is your responsibility to ensure that you have given Thriller Events the correct  e-mail address at check-out to receive your event correspondence
  • You will need to fill out a medical condition clause for the event manager in case there is an emergency
  • Please be aware that not all locations are handicap accessible
  • If there is a severe weather alert for the area or sever weather expected (i.e.  blizzard, hurricane, tornado) the event may be rescheduled
  • Activity at the event(s) are not guaranteed
  • Use of the event names, content, or wording will be grounds for legal action
    • Event names  "Women's Para-Retreat Weekend & Conference" and       "Man-CON" are exclusive to BSR Paranormal and Para-Cryptid Tours & Investigations
  • All information is copyrighted

Payment Plan Information

  

  • Once you have made  your deposit
    • You will need to pay  the remaining balance through PayPal
    • It must be sent  to bsrparanormal@gmail.com
      • You, the purchaser,  are responsible for PayPal fees if taken out
    • If you need instructions on how to set-up or use PayPal, please let us know
  • If you request a  payment extension
    • You will have five  (5) additional days to make the payment OR you can choose a date within  the same month
      • If you do not pay  the payment on the date issued or the date requested
        • You will receive a  7% late fee on the balance owed
  • If you miss a payment  without contacting the event manager
    • You will be subject  to a 7% late fee on the balance owed at midnight on the first day of the  month 
      • Example:  July  payment due the 31st, late fee assessed August 1st at midnight
    • The monthly payment  plus the late fee will need to be paid with new month's payment or  another late fee will be assessed on the balance owed
      • If you do not make  the following months payment and miss two payments in a row, you will  forfeit your package 
  • If you do not cancel the package(s) with the event planner, you are still responsible for the balance owed on the package(s)

Booking Protect Event Protection Insurance

  •  The insurance policy only applies to what you have purchased through Thriller Events
  • Event protection insurance is non-refundable
    • The event manager does not receive the funds, therefore, we are not able to refund this fee
  • Booking Protect has set terms and conditions if you request a refund
  • If  you do not receive a refund from Booking Protect, you will not receive a refund from anyone associate with this event

Travel Insurance through Travel Insured International

  

  • If you need to cancel your package
    • Contact the event manager IMMEDIATELY for the procedure on how to do so
  • Travel Insured International (TII) offers two policies
    • Deluxe Travel Insurance
      • This is not a Cancel for Any Reason (CFAR) policy
      • Has set terms and conditions that will be emailed to you with your purchase
    • Cancel for Any  Reason (CFAR) policy
      • This option is not  available for residents of New York
      • Has set terms and conditions that will be emailed to you with your purchase
    • There are general limitations and exclusions to both policies
      • Examples include but are not limited to:  suicide, pre-existing medical conditions, amounts exceeding the maximum benefit amount
      • For more information, please refer to your policy
  • The insurance policy is maintained between you, the purchaser, and TII
    • The event planner nor Thriller Events is liable for maintaining the policy
  • If there are less than 10 attendees that purchase travel insurance
    • Your purchase off Travel Insurance will be null and void per TII’s policies
    • The policy premium will be refunded within 30-45 business days (Monday - Friday, not including holidays) after the event closes for purchasing
    • You will not be covered if you need to cancel your package and the refund will revert to "No Event Protection/Travel Insurance"
  • Visit www.travelinsured.com to learn more

No Insurance

  

  • Payment plan deposits are non-refundable
  • If you cancel your package
    • You can transfer your balance to another event
    • If you choose not to transfer your balance to another event
      • Investigation tickets, conference tickets, classes/workshop tickets, tours, and t-shirts are non-refundable
      • If cancelled 60 days or more before the event (s)
        • 75% refund on accommodations only
        • 75% refund on food if included with package
      • If cancelled 31 days or more before the events(s)
        • 50% refund on accommodations only
        • 50% refund on food if included with package
      • If cancelled within 30 days before the event(s)
        • No refund 
  • Emergencies and extenuating circumstances
    • You can transfer your balance to another event
    • You can transfer your package to another interested party
    • Request a refund
      • Documentation will be required to receive a refund
  • Death of participant
    • Full refund including the taxes and fees
      • Documentation will be required
  • If you qualify for a full refund (emergencies and extenuating circumstances, death of participant)
    • The refund check  will be mailed within 30-45 business days (Monday – Friday) from the date your package is purchased by another party and paid in full
    • Once the check is  mailed, it may take up to 30 days to receive through the mail (mail is not delivered on Sunday or holiday)
  • If you refund check  does not arrive within 30 days
    • You may request  another check
      • The stop check fee  is $30 per check and is the attendees responsibility
  • If you refuse a refund and try to cash the check 
    • If there are any fees associated with you cashing the check, it your responsibility
    • If you are still owed additional money for an event after trying to cash a check you refused
      • All applicable fees will be deducted from the refund you are expecting
  • If your refund is mailed to you via Certified Mail and your refuse to pick it up during the 15-day hold period
    • This will be considered refusing a refund and another one will not be issued
  • If you request your check to be sent via Certified Mail
    • With signature card--$7.00
    • Without signature card--$4.05
      • The Certified Mail fee is the attendees responsibility
  • You must cancel your package(s) or you will be liable for the balance owed or refunded
    • If you file a claim with your credit/debit card company or bank and have no cancelled your package(s), you are liable for the balance if you are on a payment plan
    • If you file a claim with your credit/debit card or bank and have received a refund, you are liable for the balance to the event planner

Package Exchanges

  • If you cancel your package, you will be allowed to
    • Transfer your balance to another event or split the balance between multiple events
    • If you transfer your balance to another event that costs more
      • You will be responsible for paying the difference.  You can either
      • Pay the difference in full via PayPal to bsrparanormal@gmail.com
      • Start a payment plan if the cut-off date for payment plans has not passed
  • You will need to sign an Exchange Agreement that will be sent to you within 24-hours of your exchange
  • Paperwork will need to be filled out and signed for the new package(s)

PackageTransfers

  •   You may transfer your package to another participant 
    • Investigation ONLY
      • No less than 3 days/72 hours before the event date
        • Example: Event is on Saturday, you must have it transferred no later than 11:59pm on the Tuesday before the event
    • Investigations with Hotel Accommodations or Overnight Stays
      • No less than 7 days before the event date
        • Example: Event is on Saturday, you must have it transferred no later than 11:59pm on the Friday, the week before, the event
  • Both seller and purchaser MUST contact the event manager for terms and conditions for the transfer
    • If the paperwork is not turned in by the due date for the purchaser they will not be allowed to attend
    • Monetary exchange is between the seller and the purchaser
      • The event planner does not have any responsibility or liability for the exchange of money when a package is transferred or sold to another party

No Refunds

  • Tickets, tours and t-shirts
    • The investigation locations and tour sites do not issue refunds, therefore, we are not able to do so
  • If you purchase a package do not show up
  • Being asked to not attend an event
    • Being asked to leave an event

Credit Card Claim Filed without Cancellation Notice

  • You must cancel your package(s) or you will be liable for the balance owed or refunded to you
    • If you file a claim with your credit/debit card company or bank and have not cancelled your package(s), you are liable for the balance if you are on a payment plan
    • If you file a claim with your credit/debit card company or bank and have received a refund, you are liable for the balance to the event planner
    • You will be banned from events from the claim date forward
    • Fraud charges may be filed against you

Service Fees and Taxes

  •   Service fees and taxes charged by Thriller Events are non-refundable
    • The event planner does not receive these fees, therefore, they are not able to refund them


Accommodations Information

  

  • If you purchase a  package that includes accommodations and decide not to stay where your  accommodations are
    • No refund on the  accommodations portion if you attend the event
  • If one (1) or more non-investigators  are staying with you, you will need to
    • Purchase a package  for one (1) investigator
  • If you purchase a  package with accommodations for one (1) investigator and others join you
    • You will receive a  credit towards your payment plan
    • Refund check after  the event closes to purchase packages
  • If you purchase a  package with accommodations for two (2) or more per room, and the other(s)  cancel
    • You will need to pay  the difference or split the difference between those attending and  staying in the same room with you
  • If purchase a package  for two (2) or more per room and you are the only person staying in the room
    • You will need to pay  the difference

Paperwork

  

  • If there is a change  on the paperwork that needs to be made
    • It has to be made  and sent within 48 hours of receiving the paperwork
    • If it is not  received within 48 hours, the event manager assumes that the information  is correct
  • Payment receipts and  payment plans
    • Signature page only  will need to be signed and emailed back to the event manager
      • You can take a  clear photo of the signature page and email it
  • Online forms will need to be filled out online
  • ALL paperwork is due  by the date given in your e-mail
    • If you do not  contact the event manager for an extension on your paperwork
      • You will receive a  7% late fee on the balance owed
      • If paid in full,  you will receive a late fee on the balance paid and it will be due by  the end of the month the paperwork was due
  • Paperwork that is e-mailed  to you
    • Must be filled out  in entirety
    • Required to attend  the event you purchased a package for
  • If you contact the  event planner before the due date that you need an extension on your  paperwork
    • You will receive one  (1) extension only
    • If you do not turn  in your paperwork by the new extension date, you will receive a 7% late  fee on the balance owed or the balance paid in full for each month you do  not turn your paperwork in
  • If you ignore  multiple e-mails, messages, and calls concerning your paperwork
    • You will receive a  7% late fee on your account balance for each month your paperwork is late
      • If your account is  paid in full, you will have to pay the late fees before you are allowed  to attend
      • If you are on a  payment plan, your late fees are due with your monthly payment
    • If your paperwork is  not received or your late fees paid with the monthly payment, after 2  months, your package will be cancelled and you will owe the balance

Event Integrity

  

  • The following   statements are for the participants and staff’s safety, security, peace of   mind, and enjoyment of the event
    • You will not be  permitted to attend any event if you have done one (1) of the following
      • Banned from a  previous event or before an event for your actions
      • Removed from a  previous event
      • Membership revoked  from any team involved in the event
      • Owe an event  manager money for any past event
      • Treated an employee  of a hotel, tour site, restaurant, or location unprofessionally during  an event
      • If you have been,  or asked to, leave a location, hotel, or tour site by their management  or our staff for your actions
      • If you have tried to
        • Defame
        • Extort
        • Blackmail
        • Slander
        • Mock
        • Berate 
        • Intimidate
        • Called anyone  attending a derogatory name
        • Started a fight
      • You will not  receive a refund for any of these actions
    • If you do any of the aforementioned at an event, you will be removed from the event and will  not receive a refund
    • If you do not follow the staff's instructions for safety
      • You will be removed from the event
      • Banned from future events
      • No refund
    • If you try to ruin the integrity of the event before or during, or we feel that you will be  a liability to the event
      • You will be banned from the event or removed from the event  
    • If you have an issue with a staff member
      • Contact another  staff member to mediate and try to solve the issue
      • Do not
        • Contact the  locations we are renting
        • Contact other participants
        • By doing this, you  will be banned from this event and future events
        • No refund

Additional Information

  • All terms and  conditions are subject to change
  • These terms and  conditions are set forth starting today, January 1, 2020
  • Those already  attending events will not be grandfathered in

Contact Information

  •   Contact information  for BSR Paranormal
  • Contact information  for Para-Cryptid Tours & Investigations
  • Women's Para-Retreat  Weekend & Conference
  • Man-CON